customer service
Does Freedom have a delivery service?
Yes, this can be arranged through your store at the time of purchase for a very competitive price.
What is Freedom's Warranty?
Visit Warranties or you can call Freedom Customer Service on 1300 135 588.
Can I get help with assembling my furniture?
Freedom products are generally easy to assemble and require no special tools. If you prefer assistance we can arrange for someone to put any large item of furniture together for you. Please contact your store to arrange a convenient time.
Who can help me with product repairs?
If the damage is due to a manufacturing defect the Freedom two-year warranty will cover this. If the damage has accidentally occurred we would suggest that you contact a reputable provider who has experience in the repair field you require.
Who can I contact regarding customer service issues?
Freedom's Customer Service Centre can assist you with all questions, queries and complaints that you may have.