assistance

• contact us
• FAQ
• product care
• warranties
• finance options

contact us

Welcome to Freedom Customer Service - we're here to help!

If you have a question about anything at Freedom, the frequently asked questions area of the website might help. We appreciate your feedback so if you have any comments about our service, products, catalogue or website, you can contact us on the following details or by filling in the form below.

Call us:

Within Australia call 1300 135 588. Open Monday to Friday 9.00am to 5.30pm AEST and Saturdays 9.00am to 5.00pm.
Within New Zealand call 0800 373 3366. Open during store hours.

Mail us:

Customer service enquiries:
Steinhoff Asia Pacific Limited
PO BOX 4227
MARAYONG NSW 2148
Australia

Business and corporate enquiries:
Steinhoff Asia Pacific Limited
3 Apollo Place
Lane Cove NSW 2066
Australia

Indicates fields which we require to be filled.

Title	Please select Mr Miss Mrs Ms
First Name
Last Name
Email
Telephone
Address
Address 2
Suburb/Town
State	Please select ACT VIC NSW QLD SA WA NT TAS Other
Postcode
Country	Please select Australia New Zealand ---------- Afghanistan Albania Algeria Andorra Angola Antigua and Barbados Argentina Armenia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Central African Republic Chad Chile China Colombia Comoros Costa Rica Cote d 'Ivoire Croatia Cuba Cyprus Czech Republic Democratic People's Republic of Korea Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Cuinea Eritrea Estonia Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Ghana Greece Grenada Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iran (Islamic Republic of) Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia (Federated States of) Monaco Mongolia Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of Korea Republic of Moldova Romania Russian Federation Rwanda Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Thailand The former Yugoslav Republic of Macedonia Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United Republic of Tanzania United States of America Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Yugoslavia Zambia Zimbabwe
Store of Purchase	Please Select --------- ACT --------- Fyshwick --------- NSW --------- Albury Auburn Balgowlah Bankstown Bella Vista Birkenhead Point Blacktown Blacktown Excess Broadway Homeware Campbelltown Caringbah Casula Coffs Harbour Crows Nest Dubbo Erina Freedom Customer Service Freedom Imports Freedom Manufacturing NSW Gladesville Kings Park Distribution Centre Macquarie Moore Park Newcastle West Penrith Support Centre Sydney City Turramurra Wagga Wagga Wollongong --------- NT --------- Darwin --------- QLD --------- Cairns Capalaba Fortitude Valley Freedom Manufacturing QLD Geebung Distribution Centre Jindalee Macgregor Maroochydore Redcliffe Southport Springwood Toowoomba Townsville Windsor --------- SA --------- Adelaide Marion Modbury --------- TAS --------- Hobart --------- VIC --------- Ballarat Fountaingate Geelong Glen Waverley Maribyrnong Melbourne Central Moorabbin Mulgrave Distribution Centre Nunawading Preston Richmond South Yarra Traralgon --------- WA --------- Booragoon Cannington Joondalup Mandurah Osborne Park Perth Distribution Centre
Docket Number
Reference/Case Number
Comments

At Freedom we are fully committed to respecting your privacy. This information is being collected to deal with your enquiries or customer service issues promptly, or for planning, product development or research purposes. We may also keep information on your communications with our customer service representatives. View our detailed privacy policy here.